Everyday Gestures Driving Positive Change with Tiffany Yarde

Paul D. Webb and I begin this episode with a general discussion of the relationship between marketing and business development from his perspective as Director of Marketing and Business Development at Richards Layton & Finger. We move on quickly to the heart of the conversation: a discussion of diversity in the legal industry. We touch on the need for advancing diversity not only among the ranks of attorneys (particularly leadership) but also among legal marketing teams. Our conversation touches on the business imperative of having a diverse firm, what it means to be a diverse firm and the processes and systems that will be needed to bring about diverse firms.
Recorded May 23, 2018 at the offices of Richards, Layton and Finger.
As the head of Osborne Clarke’s New York City office, Steve Wilson has a unique perspective on attorneys’ need to develop new business and manage existing client relationships. In this wide ranging conversation we circle around the role of the attorney and its evolving relation to business development. Other topics that we touch on include cross selling, non-lawyers’ ability to sell legal services and the challenges and opportunities that the digital revolution and the commodification of legal services have brought.
Recorded March 19th, 2018 at the New York City offices of Osborne Clarke.
It’s been one week since the Legal Marketing Association Northeast Regional Conference in Philadelphia. The conference was centered on instigating, shaping, and directing the changes that are coming to legal marketing and the legal industry more broadly. I had the opportunity to sit down with a number of the presenters and attendees; below are the half dozen I recorded for the podcast.
Jeff Leitner, Founder of Greenhouse, The Center for Social Innovation, on changing social norms:
Jennifer Manton, CMO of Kramer Levin, on giving partners voice and gaining power in the process:
Terri Hartwell Easter, of T.H. Easter Consulting, on the visual and the authentic in diversity initiatives:
Bill Schroeder, principal at Clarity Group Consulting, on the process of building a brand strategy:
Michael Rynowecer, Founder of BTI Consulting, on basing marketing and business decisions on data:
Lauren Cohen, Director Strategic Marketing Lundy Law, on bringing consumer marketing to a plaintiff firm:
It was a great conference. Thanks to everyone who took the time to sit down with me.